Privacy Policy

1. Introduction

zuops Pty Ltd ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform ("Platform"). By using the Platform, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly, including:

• Name and email address
• Company name and industry
• Payment and billing information
• Profile information and preferences
• Content you post in community features
• Communications with us

2.2 Automatically Collected Information

We automatically collect certain information when you use the Platform:

• Device information (browser type, operating system, device identifiers)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Platform
• Process transactions and manage subscriptions
• Personalize your experience and deliver relevant content
• Power AI features and generate marketing content
• Send administrative and promotional communications
• Respond to inquiries and provide customer support
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address security issues
• Comply with legal obligations

4. AI and Data Processing

Our Platform uses artificial intelligence to generate marketing content. When you use our AI features, your inputs (such as website URLs, business descriptions, or uploaded images) are processed to generate outputs. We may use anonymized and aggregated data to improve our AI models. We do not sell your personal data or AI inputs to third parties.

5. Information Sharing

We may share your information with:

• Service Providers: Third parties that help us operate the Platform (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you authorize us to share information

We do not sell your personal information to third parties for marketing purposes.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Analyze how you use the Platform
• Deliver personalized content and advertising
• Measure the effectiveness of our marketing

You can manage cookie preferences through your browser settings. Disabling cookies may affect Platform functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for legal compliance, dispute resolution, and enforcement of agreements. You may request deletion of your data subject to legal retention requirements.

9. Your Rights

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@zuops.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

12. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at:

zuops Pty Ltd
Email: privacy@zuops.com